Privacy Policy
Last Updated: 10/02/2026
Medical Alert Comparison.ca respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains what information we collect, how we use it, when it may be shared, and the choices available to you.
Information We Collect
We may collect information that you voluntarily submit, including:
- name
- email address
- telephone number
- information about who the medical alert system is for
- preferred device type
- fall detection preferences
- provider interest
- information submitted through contact or pricing forms
We may also automatically collect technical information such as:
- IP address
- browser type
- device type
- referring website
- pages visited
- date and time of visit
- approximate geographic information
- campaign and UTM information
How We Use Information
We may use information to:
- provide requested comparison information
- respond to inquiries
- provide pricing requests
- recommend relevant providers
- operate and improve the website
- analyze site performance
- prevent misuse or fraud
- maintain records
- comply with legal obligations
Sharing With Medical Alert Providers
If you request pricing, provider information or recommendations, we may share the information you submitted with the provider or providers identified during that process.
Those providers may contact you regarding their products or services.
We do not need to say “we never sell information” if lead generation is part of the business model. It is better to explain exactly what actually happens.
Consent
Where required, we obtain consent before collecting, using or disclosing personal information.
Submitting a pricing or comparison request may authorize us to process the information for that specific request.
Marketing consent should be separate where appropriate.
Email, Telephone and Marketing Communications
If you consent to receive marketing communications, you may withdraw that consent at any time using the unsubscribe instructions provided or by contacting us.
Withdrawing marketing consent does not necessarily prevent communications required to complete a service or pricing request you initiated.
Cookies and Analytics
The site may use cookies and similar technologies to:
- remember preferences
- measure traffic
- understand visitor behaviour
- attribute advertising campaigns
- improve website performance
Third-Party Services
The site may use third-party services for hosting, analytics, email, advertising, security or other operational functions.
These providers may process information on our behalf subject to their own privacy and security practices.
Data Retention
Personal information should be retained only as long as reasonably necessary for the purposes for which it was collected, business requirements and applicable legal obligations.
You could later establish an actual retention period in Admin.
Security
We use reasonable administrative, technical and organizational safeguards designed to protect personal information.
However, no internet transmission or storage method can be guaranteed to be completely secure.
Access and Correction
Individuals may contact us to request access to or correction of personal information we hold about them, subject to applicable legal exceptions.
Deletion / Withdrawal of Consent
Where applicable, individuals may request deletion of personal information or withdraw consent for certain uses.
Some information may need to be retained for legal, fraud prevention or recordkeeping purposes.
Children's Privacy
Medical Alert Comparison.ca is intended for adults researching medical alert products.
We do not knowingly seek to collect personal information directly from children.
External Websites
Our site may contain links to third-party websites.
Medical Alert Comparison.ca is not responsible for the privacy practices or content of those websites.
Changes to This Privacy Policy
We may update this policy periodically.
When material changes are made, the updated date at the top of the policy should be changed.
Medical Alert Comparison.ca
Privacy Officer
Email: support@medicalalertcomparison.ca
Mailing Address: